Trustwave SpiderLabs Security Advisory TWSL2019-005:
Hardcoded credentials in Uniguest Kiosks

Published: 07/11/2019 
Version: 1.0
Vendor: Uniguest (https://www.uniguest.com)
Product: Selfserve kiosks 
Version affected: Secure Advantage 7 (SA7)

Product description:
customer-facing public kiosk solutions for hospitality, senior living, specialty retail, education, and corporate sectors

Finding 1: Hardcoded credentials embedded in SystemSleuth binary
Credit: Adrian Pruteanu of Trustwave

The binary file SystemSleuth contained hardcoded credentials to a Salesforce API which allowed access to dump all the data in the Uniguest cloud database. This included admin, router and BIOS passwords, product keys and various other sensitive information.

Remediation Steps:
Since these kiosks are centrally managed by Uniguest, the credentials were deprecated and access to the Salesforce backend removed. No action should be necessary by Uniguest customers.


Revision History:
2018-12-06 : Initial communication to Uniguest regarding findings
2019-02-08 : Uniguest investigates the issue internally
2019-03-18 : Uniguest responds with remediation steps taken
2019-03-25 : Remediation confirmed not complete and reported back to Uniguest
2019-04-11 : Additional findings reported to Uniguest
2019-04-30 : Uniguest responds with remediation steps taken
2019-04-30 : Additional issues confirmed to still be present
2019-06-11 : Uniguest remediates original and additional findings, but will leave the open API accessible
2019-07-11 : Advisory published


About Trustwave:
Trustwave is the leading provider of on-demand and subscription-based
information security and payment card industry compliance management
solutions to businesses and government entities throughout the world. For
organizations faced with today's challenging data security and compliance
environment, Trustwave provides a unique approach with comprehensive
solutions that include its flagship TrustKeeper compliance management
software and other proprietary security solutions. Trustwave has helped
thousands of organizations--ranging from Fortune 500 businesses and large
financial institutions to small and medium-sized retailers--manage
compliance and secure their network infrastructure, data communications and
critical information assets. Trustwave is headquartered in Chicago with
offices throughout North America, South America, Europe, Africa, China and
Australia. For more information, visit https://www.trustwave.com

About Trustwave SpiderLabs:
SpiderLabs(R) is the advanced security team at Trustwave focused on
application security, incident response, penetration testing, physical
security and security research. The team has performed over a thousand
incident investigations, thousands of penetration tests and hundreds of
application security tests globally. In addition, the SpiderLabs Research
team provides intelligence through bleeding-edge research and proof of
concept tool development to enhance Trustwave's products and services.
https://www.trustwave.com/spiderlabs

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implied, including the warranties of merchantability and fitness for a
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